posted by
oldbloke at 08:58am on 11/01/2008
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Wogan spent several minutes of prime Radio2 time this morning slagging off Mercedes' Roadside Assistance scheme. I dunno what the BBC bosses will think of that, but I bet some bosses at Mercedes aren't best pleased.
If you missed it:
He discovered a puncture. Got the spare out. Didn't fit - wrong bolts. Nice screw-up by Mercedes there.
Called Mercedes Roadside Assistance. They called back after over an hour to say they couldn't find him. Coz they'd gone to the wrong place. Much later he called them again to say it was still the case that nobody had turned up yet. Having been told he was at the wrong place, the first guy had gone to lunch, or home, or back to the depot, or something.
Somebody finally turned up about 4 hours after the original call. Looked at it and said "It's got the wrong bolts". Well yes, that's what Wogan told you when he called. "I'll have to call a truck to take the car away".
Some time later, truck appears. "They didn't tell me it was that model, I'll need a bigger truck".
11am to 5:30pm to get the car taken away on a truck, for a simple puncture.
You can't blame him for being a bit upset.
If you missed it:
He discovered a puncture. Got the spare out. Didn't fit - wrong bolts. Nice screw-up by Mercedes there.
Called Mercedes Roadside Assistance. They called back after over an hour to say they couldn't find him. Coz they'd gone to the wrong place. Much later he called them again to say it was still the case that nobody had turned up yet. Having been told he was at the wrong place, the first guy had gone to lunch, or home, or back to the depot, or something.
Somebody finally turned up about 4 hours after the original call. Looked at it and said "It's got the wrong bolts". Well yes, that's what Wogan told you when he called. "I'll have to call a truck to take the car away".
Some time later, truck appears. "They didn't tell me it was that model, I'll need a bigger truck".
11am to 5:30pm to get the car taken away on a truck, for a simple puncture.
You can't blame him for being a bit upset.
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